Introduction

The Quality and Enhancement Manual (QEM) is relevant to both staff and students. It aims to act as a central source of information for policies and procedures which support the London School of Business and Management (the 'Institution' or 'LSBM') in assuring the quality of its learning, teaching and supervision. Students may expect advice from lecturers on the use and interpretation of the QEM if they need it.

The QEM includes the regulatory framework which governs teaching and learning at LSBM and the provisions of such frameworks that have regulatory force. Where statements contain the wording that the Institution or students 'should' take particular actions or adhere to certain principles, this has regulatory force to mean that the Institution and students are required to comply with the policy as stated.

In applying the principles of the QEM, and in all our institutional activities, staff are expected to act in an unbiased manner and report any relevant and substantial conflicts of interest that arise.

Some of the pages of the manual will be directly relevant to students, others only relevant to staff, whilst a third category will be useful to all.

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