Email

Email services available for staff and students.

Student institution email address come in the form of: LONXXXXXXX@lsbm.ac.uk

Staff institution email address come in the form of: john.smith@lsbm.ac.uk

To access your email please click here: https://outlook.com/lsbm.ac.uk

About your email

All students, postgraduates and associates are entitled to a Institution email account. Official Institution communications to students are sent to Institution email accounts.

The Institution provides all student users with an email address in the form of: LONXXXXXXX@lsbm.ac.uk

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How to access your email

Information on how to access email from a range of operating platforms can be found below. Please click on one of the following options for more information:

  • Apple iOS 7 (for iPhone/iPad) Settings:
    1. On your iOS device select ‘Settings’.
    2. In settings select theMail, Contacts, Calendars option.
    3. Select the Add Account option.
    4. Select 'Exchange'.
    5. Enter email address: LONXXXXXXX@lsbm.ac.uk
    6. Enter server name as: 'outlook.office365.com'.
    7. Leave 'Domain' blank.
    8. Enter username LONXXXXXXX@lsbm.ac.uk
    9. Enter your 'Password'.
    10. Click on 'Next' to autoconfigure the account.
  • For step by step instructions with screenshots please click here.
 
  • Android (for tablets/mobiles) Settings:
    1. Go to 'Settings' on your phone.
    2. Click on 'Accounts'.
    3. Select 'Exchange ActiveSync'.
    4. Enter email address: LONXXXXXXX@lsbm.ac.uk
    5. Enter server name as: 'm.outlook.com'.
    6. Leave 'Domain' field blank.
    7. Enter username: LONXXXXXXX@lsbm.ac.uk
    8. Enter your 'Password'.
    9. Click on 'Next' It will auto configure your account.
  • For step by step instructions with screenshots please click here.
 
  • Setting up Outlook on Laptop/Desktop:
    1. Use Outlook setup wizard.
    2. Click ‘Next’.
    3. Choose ‘Yes’ and click Next’.
    4. Use the following settings when prompted:
    5. Your name: 'Enter Your Name'.
    6. Email address: LONXXXXXXX@lsbm.ac.uk
    7. Username: LONXXXXXXX@lsbm.ac.uk
    8. Click Next’.
    9. Click Use Another Account’.
    10. Enter your 'Username' and 'Password'.
    11. Tick the box ‘Remember My Credentials’.
    12. Click ‘OK’ .
    13. Click ‘Finish’.
  • For step by step instructions with screenshots please click here.
 
  • Setting up Outlook 2011 on Mac:
    1. Go to Microsoft Outlook 2011 on your Mac.
    2. Select account type: 'Microsoft Exchange' or 'Office 365 Account'.
    3. Enter email address: LONXXXXXXX@lsbm.ac.uk
    4. Username: LONXXXXXXX@lsbm.ac.uk
    5. Enter your 'Password'.
    6. Click on 'Next' to auto configure your account.
 
  • Logging into Outlook Web (OWA) online:
    1. Go to outlook.com/lsbm.ac.uk.
    2. Enter your Outlook Email Address’ e.g. LONXXXXXXX@lsbm.ac.uk
    3. Enter your ‘Password’.
    4. You should now be logged in to Outlook.
  • For step by step instructions with screenshots please click here.
 
  • Mac Mail Settings:
    1. Go to the ‘File Menu’.
    2. Choose ‘Add Account’.
    3. Choose ‘Exchange’ from the options.
    4. Enter your ‘Name’, and institute email address: LONXXXXXXX@lsbm.ac.uk followed by your Password’.
    5. If you are using an operating system that is earlier than OS 10.9 (Mavericks), mail will find your settings.
    6. Click Continue’.
    7. For Mavericks and later, you will be prompted for more information click ‘Continue’.
    8. Enter your details, use institute email LONXXXXXXX@lsbm.ac.uk and 'outlook.office365.com' as the server.
    9. Click Continue’.
    10. Tick the 'Address Book' and 'iCal calendar' to synch your address book and appointments.
    11. Mail will create your account when you click ‘Done’.
 
  • Other Mobile Device Settings:
    1. Go to 'Settings' on your phone.
    2. Click on 'Accounts'.
    3. Select 'Exchange ActiveSync'.
    4. Enter email address: LONXXXXXXX@lsbm.ac.uk
    5. Enter server name as 'm.outlook.com'.
    6. Leave 'Domain' field blank
    7. Username: LONXXXXXXX@lsbm.ac.uk
    8. Enteryour 'Password'.
    9. Click on 'Next' It will auto configure your account.
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Mailbox restrictions

All the students have the following limits:

  • Maximum mailbox limit is 50GB.
  • Warning - When your mail box reaches 49.5GB
  • Prohibit Send - The user receives a prohibit-send notification email when the mailbox size limit is reached. The user cannot send new messages until enough email is deleted to bring the mailbox below the size limit.
  • Prohibit Send/Receive Exchange Online rejects any incoming mail when the mailbox size limit is reached, and sends a non-delivery report (NDR) to the sender. The sender has the option to try resending the mail later. To receive messages again, the user must delete email until the mailbox is below the size limit.
  • Message size limit - Outlook for Mac – 35MB
  • Subject length limit – 255 Characters
  • File attachment size limit - Outlook for Mac – 25MB
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Forgotten Password
If you have forgotten your password and want to reset it please contact IT Support by raising a ticket.
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Partners and Accreditations

Get In Touch

  • London School of Business and Management
  • 1 Malet Street, London, WC1E 7JN.